Contact & Support

Have a question, found a bug, or want to talk business? We're a small team and we read every message. Reach out through any of the channels below.

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Bug Reports

If a specific file type isn't converting correctly or you're seeing an error, let us know. Include the file format and browser you're using.

support@imglabconverter.vercel.app

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Business & Partnerships

Interested in sponsorship, AdSense partnerships, or white-label licensing of our converter engine? Let's talk.

business@imglabconverter.vercel.app

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Feature Requests

Want support for a new format like AVIF or TIFF? Have an idea for a new tool? We prioritize features based on user demand.

Send a request

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General Questions

Not sure how something works? Check our Blog or About page first — many common questions are answered there.

Before You Contact Us

Since Image Converter is 100% client-side, we never have access to your files. If a conversion fails, the issue is always on the browser side. Here are the most common fixes:

HEIC not converting? Make sure the heic2any library has fully loaded (wait 2–3 seconds after page load on slow connections).
Image looks wrong? Try a hard refresh — Ctrl + Shift + R — to clear any cached version of the app.
Download not starting? Check that your browser isn't blocking automatic downloads from this domain.